Tuesday, March 24, 2009
Chemistry Then Capacity
My wife is a marriage and family therapist. She is very good at what she does and has a keen eye for insight when it comes to people. I am in talent management and from a different perspective also have an eye for insight. We often have conversations together about what we read on different topics in our field. Recently we were talking about motivation, human behavior and research concerning what people really understand about themselves. I can tell you that our conversations are intense and enjoyable because of the common interest. One area about people whether in a There are two critical parts to look at when dealing with people in professional or personal relationships. In the talent world I look at it this way. Chemistry and Capacity. Chemistry is a short word for "motivational fit". In managing the hiring for 18,000 people an area that is critical to hire for is Chemistry. A person may have the skills to do the job but if they do not like the work their work style will not fit the mission or make up of the team it is not worth hiring for. Chemistry is critical with a hire. Choosing how you measure that Chemistry is also critical. Making a guess or antidotal "Ah, they really didn’t feel right" can be dangerous. Having an assessment built, or being trained as an interviewer is a critical step in making the right call with Chemistry. Then there is Capacity. If the new hire fits the team do they have the skills and ability to not only do the job but can they do the job well and expand its impact? Looking at past behavior is important here. Past behavior predicts future behavior in the work place. Verify capacity by testing the work and knowledge of the candidate. Again, being trained to ask the right question but better yet learning hoe to LISTEN to the answer is critical in measuring Capacity. Just like my wife’s pre-marriage counseling, she is measuring the couples Chemistry and Capacity for the long term. If you find a candidate that fits in Chemistry and Capacity then you can make an offer with confidence that they will add to the team, to the business and to the long term stability of the company.
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