Friday, June 12, 2009

The Three Shells


Last night I had a great privilege of supporting the Grand Open of a brand new Life Time Fitness in Memphis, TN. There was an after party on the pool deck and I was able to sit and have a great conversation with some amazing professionals that were a part of the Grand Open too.

In the conversation one of the managers asked me to talk about my "Three Shells" management philosophy. For the next 40 minutes we talked and laughed about how aligned our experiences are as managers no matter the level in the company.

What is the Three Shells? The Three Shells is a philosophy of management that empowers leaders to take control of the development of great workers while offering a system to "call out" those workers who do not have a desire to learn or lead in their positions.

In the Three Shells there are only 3 positions to be in as a professional. Over the next few blogs I will cover this philosophy in more detail. Here are the Three Shells:

Shell 1 - Leading Shell: I’m doing my job to the best of my ability. I am leading and growing.

Shell 2 - Learning Shell: I have questions in my work, I am asking for help and am learning my job.

Shell 3 - Lying Shell: I am not doing my job. I am covering it up and acting like I know what I am doing. I am lying.

When you see these positions as a manager and leader you then begin to understand your team in a whole new way and can then support all people to move to the Leading Shell so you and your team can better serve your customer and WIN!

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